OE_CMS 1.0.9

OE_CMS supports both public and private sector organizations in tracking and improving coordination and communication of incoming and outgoing correspondence. It enables timely responses, tracks progress, and monitors correspondence content through a centralized dashboard, providing easy access for authorized users.

It integrates incoming and outgoing correspondence into a single, automated, customizable workflow, including reviews and approvals with secure authorized signatures. Customizable forms enable metadata-driven tracking and storage of information—from emails, faxes, and letters to notes from telephone calls.

• Enhances customer service through rapid action and informed, timely responses.
• Boosts productivity and lowers costs through automated workflows, greater transparency, and improved response capabilities.
• Reduces risk and supports compliance by minimizing missed deadlines through stronger controls.
• Strengthens information security and privacy across all levels of the organization.
• Reduces operating expenses by decreasing the need for physical document storage.